-
Checking Ticket Status
Once you have created one or several tickets, you will want to check their s...
-
Raising a Support Ticket
Raising a support ticket works the same way on all of the different support ...
-
Closing and rating a Ticket
When an answer has been provided to you and you think the ticket can be clos...
-
CC'ing People on a Ticket
When you create a support ticket, you have the option to include other ...
-
Introduction to NAVBLUE support portal
This brief video gives you an introduction to the navigation and the support...
-
Ticket Criticality
When you raise a ticket with us, we ask you to define the criticality of t...
